Question 1

How much does cat boarding cost at Catnap Singapore?

Accepted Answer

Standard Premium Suite costs $48 per night for one cat, with additional interconnecting suites at $38 per night. Chateau rooms cost $92 per night and fit up to 3 cats. Daycare is available from $20 for a half day and $40 for a full day. All overnight stays include 24/7 air-conditioning, daily playtime, daily cleaning and disinfection, and daily photo and video updates.

Question 2

What are the opening hours of Catnap cat boarding?

Accepted Answer

Catnap is open from 9am to 7pm on weekdays, and 11am to 5pm on weekends and public holidays. Check-in and check-out time is 12pm.

Question 3

What documents do I need for cat boarding at Catnap?

Accepted Answer

You need a sterilisation certificate, up-to-date vaccination records (within one year), a negative FIV/FeLV blood test result from a registered veterinarian, and flea and tick treatment administered no more than one week before check-in. A microchip number and recent photo of your cat are also required.

Question 4

Is Catnap Fear Free certified?

Accepted Answer

Yes, Catnap is led by a Fear Free Certified Practitioner. This means cats are cared for using methods specifically designed to reduce fear, anxiety and stress. From gentle handling to environmental design, every detail is focused on creating a calm, safe and positive boarding experience. This is especially helpful for shy, anxious or indoor cats.

Question 5

Where is Catnap cat boarding located?

Accepted Answer

Catnap is located at 9 One-North Gateway #01-46, Singapore 138643. Parking is convenient and plentiful. The facility is in the One-North area, near Buona Vista.

Question 6

Can I visit Catnap before booking?

Accepted Answer

Yes, you can book a guided tour of the facility before making a booking. Tours can be scheduled online through the Catnap website.

Question 7

Do you provide daily updates during my cat's stay?

Accepted Answer

Yes, for all overnight guests Catnap provides daily updates via photos, videos and WhatsApp messages so you can see how your cat is doing during their stay.

Question 8

Can I board multiple cats at Catnap?

Accepted Answer

Yes. Suites can be interconnected for multi-cat households at $38 per night for each additional adjoining suite. Chateau rooms can accommodate up to 3 cats from the same household at $92 per night.

Question 9

Does Catnap have CCTV access?

Accepted Answer

Yes, both Chateaus and six of the suites are fitted with CCTVs. You can opt for CCTV access when making a booking, subject to availability.

Question 10

Does Catnap offer cat daycare?

Accepted Answer

Yes, Catnap provides daycare services on weekdays. Half-day daycare (9am to 2pm or 2pm to 7pm) costs $20 for a suite and $50 for a chateau. Full-day daycare (9am to 7pm) costs $40 for a suite and $90 for a chateau.

Question 11

Is Catnap AVS licensed?

Accepted Answer

Yes, Catnap is licensed by the Animal and Veterinary Service (AVS) of Singapore. The license number is AVS00072.

Question 12

Does Catnap provide cat transport services?

Accepted Answer

Yes, Catnap offers chauffeur services to and from the facility. Transport is available as a paid add-on and can be selected when making a booking.

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